Support

Questions, problems or feedback: we are here to help.

Common questions

Restore a subscription

On a new iPhone or after reinstalling, open Settings in the app and tap Restore purchases. Use the same Apple ID you subscribed with. On Android, Grayflag has no subscription and nothing to buy, so there is nothing to restore.

Cancel a subscription

Apple bills the subscription. Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Grayflag. On Android, Grayflag has no subscription and nothing to buy, so there is nothing to cancel.

Delete your data or your account

Delete a single result from your history, or everything at once: in the app, open Settings, tap Delete account, then confirm. It is immediate and cannot be undone. Deleting your account does not cancel your subscription. How to delete your account

How the AI analysis works

Our server sends an AI model what you shared for that analysis, with context from your relationship profile, earlier results and your Vault (you can leave the Vault out in Settings), but never your name, email address or phone data. It looks for signals, weighs other explanations and gives an estimate with a confidence level. A result is an estimate, not a certainty, and it does not replace talking with your partner or a professional. How Grayflag uses AI

If you feel unsafe

If you are in immediate danger, call your local emergency number. Confidential helplines are listed on our safety page. Find help now